Quality and Improving Performance
Using a quality system helps your organisation to check and improve all its activities, from staff morale to better financial management.A good quality system looks at the whole organisation and show you how you can improve in certain areas. There are also some quality tools that will concentrate on one particular area of activity, such as customer service, or quality assure the service you offer, such as the Legal Services Commission (LSC) Quality Mark.
Below you will find a leaflet giving you details of the main quality systems that are used in the third sector.
You will also find an interactive health check that you can use to see if you need further help and support for your organisation. We have created one for organisations that want to bid for contracts which is below. We are also creating one for organisations that want to apply for community grants and independent grant making trusts, which will be available soon.